Quality is our number one priority
Every property is checked before your arrival to ensure the best possible stay.
Interhome was founded in 1965 in Switzerland and is proud to look back over many successful decades experience in the home rental business. Today, Interhome is Europe’s leading provider of quality holiday homes with approx. 40'000 houses and apartments in 28 countries worldwide.
See here for the general conditions.
Search our website for holiday houses and apartments that meet your requirements and add up to 20 holiday homes on your "Favourites" list by clicking on "Save/Compare". Go to your "Favourites" at the top right of the page when you have finished choosing all the holiday homes for your personal digital catalogue. Click on "Create your personal catalogue (PDF)" and fill in your personal details to receive a PDF via eMail.
When searching online with your desired travel dates only the available holiday houses and apartments are displayed in the search results. If you're searching without any dates, you can use the availability calendar on the object detail page to see when the holiday home is available and for how long. For 'on request' only holiday houses and apartments you can either send a request or contact us directly.
When searching online with your desired travel dates, you will find the correct price of the holiday home directly in the search results. You can also go to the object detail page and select your travel dates on the availability calendar to see the cost overview with all details and available additional services.
In the search results you can click the link 'Show on map' to see where the holiday home is located. There is also a 'Map' tab on the object detail page where a pin indicates the location of the holiday home. To get the directions you can use the route planner integrated on the tab "Map" on the object detail page.
You can select a number of criteria under ‘Further criteria' with the search facility. You will find holiday houses that allow pets by selecting the category "Attributes - Pets allowed".
You can select a number of criteria under ‘Further criteria' with the search facility. You will find holiday houses that are suitable for wheelchairs under the category "Attributes - Suitable for wheelchairs".
An online booking with Interhome is secure. The verification and validation of HHD AG is in accordance with the validation guidelines laid out by the CA/Browser Forum. SSL certificates protect data in transit between users and the websites they are connected to.
Each holiday home has its own additional services, for example cots, highchairs, buggies, etc. You will find all available services listed on the object detail page once you have selected your travel dates on the availability calendar. Most of the additional services can be booked directly in the booking process at extra cost.
Services in resort: Interhome has more than 200 service offices in the main European holiday destinations. Our local staff will be happy to help you and recommend additional services and excursions on spot.
You can book your holiday house or apartment at any time. If you book within 1 week of the arrival date, you get a last minute discount on a selected range of holiday houses. Or do you prefer to book far in advance? If you book at least 9 months before the arrival date, you will receive an early booking discount on a selected range of holiday homes.
For bookings within 3 days prior to arrival please make your reservation by phone. Only credit card bookings are possible if you book within 3 days prior to arrival.
Yes, it is possible to book for longer than four weeks. Please contact us to discuss the possibilities.
Select your dates from the availability calendar on the object detail page and click the ‘On Request’ button. Then fill out the request form with your details. This will then be sent to our service centre who will get back to you at the earliest opportunity to clarify all of your details and process your booking request. If you are unsure of any of these steps or require assistance you can call our service hotline.
After booking you will receive a confirmation eMail containing your booking number. If you did not receive your confirmation eMail, please contact us.
There are three ways to pay for your booking:
1. Credit card (VISA or Mastercard)
For bookings made shortly before the departure date, only credit card and PayPal are accepted as means of payment.
A down payment of 20% of the total rental cost of the reserved rental property is payable within 5 days of the booking date. The remaining balance must be paid to Interhome no later than 28 days before the start of the rental period. If you book your holiday house or apartment less then 43 days prior to your arrival date, you will have to pay the total rental cost immediately.
You can cancel your booking online. You will find the relevant link to make your payment, to manage and cancel your booking in the booking confirmation.
Credit balances resulting from a cancellation will be refunded in the same way as the payment was made to us. If this is not possible, we will contact you by email after 5 working days and ask you to provide your bank details.
If you withdraw from the contract, we will invoice you the following cancellation charges:
A) up to 43 days before the start of the rental period: 10% of the rental
B) 42 to 29 days before the start of the rental period: 50% of the rental
C) 28 to 2 days before the start of the rental period: 80% of the rental
D) 1 day before the start of the rental period: 100% of the rental
You can change your booking online. You will find the relevant link to make your payment, to manage and cancel your booking in the booking confirmation.
Interhome’s pre check-in is comparable with the online check-in of airlines – it makes life easier for our customers! Required data can be given before arrival and therefore the arrival procedure is quicker and more convenient. Additional services can also be booked securely.
Yes, pre check-in is absolutely secure.
The payment of the reservation and the payment of the extra costs on the spot are two separate transactions. It is comparable to paying for a hotel booking in advance and then paying for the extra costs of the mini-bar on the spot by credit card.
You will receive your travel documents approx. 28 days before departure, once payment has been made for the booking. When you book a holiday home Last Minute you will receive your travel documents immediately after payment of the full amount.
There are usually blankets and pillows for all beds (except cots) available in the holiday house. In some cases, bed linen and towels are included in the price. Check this in the 'additional services' listed on the object detail page of the holiday home.
You can find the contact details of the key holder on your travel documents, which you will receive 28 days prior to arrival.
You should consult the relevant authorities regarding passports, visas and health care documents, as well as documents that are required for the holiday home. You will receive a number of recommendations with your voucher that can be useful for your Interhome holiday.
It is a requirement to carry a passport for your dog or cat when travelling in Europe. The passport serves as proof of rabies vaccination. In addition, your pet should have identification such as a subcutaneous chip. Both the identification and the passport can be obtained from your vet. There are different requirements when you take your pet abroad e.g. blood tests. Consult your pet's vet well before departure.
The key holder is expecting you to collect the key between 4 p.m. and 7 p.m. on the day of arrival, unless otherwise mentioned in your travel documents. Please contact the key holder if you are arriving at a different time and have not made alternative arrangements.
You must vacate the property by 10 a.m. on the day of departure, unless otherwise mentioned in your travel documents.
The travel voucher contains the full information and contact details of the key holder from whom you can collect the key to your holiday home and who will be your local contact.
The key holder is entitled to ask for a deposit. You will find the deposit amount in the cost overview on the object detail page of the holiday house or the apartment as well as on your booking confirmation.
The deposit can be paid by credit card or cash (as mentioned on your booking confirmation). It is necessary to pay the deposit otherwise you will not receive your key. Please note that at some locations the only option is cash payment.
The deposit is a security retainer and will be refunded upon proper return of the rental property. The deposit will either be refunded to your bank account or received directly from the keyholder if you paid in cash. For a refund of the deposit to your bank account, always leave your IBAN- and BIC-code with the keyholder.
All taxes are shown in the cost overview on the object detail page on the website. You can see how much the tax is and whether it is included in the rental.
Should the condition of the property not be in accordance with the contract or if you suffer any injury, this must be reported immediately to the keyholder. If the latter is unable to rectify the fault within a reasonable time, it is imperative that you inform the Interhome service hotline by telephone. If notification is not given immediately on commencement of the rental period it will be assumed that the property is free of any defects. The same rules apply if any fault occurs during the rental period.
Basic cleaning is to be carried out by you as the customer, regardless of the fact that a final clean will be carried out by the Property Owner. The basic clean includes cleaning the kitchen surfaces, rinsing and putting away the crockery, removing all the remaining food as well as all rubbish,
stripping the beds, and sweeping or vacuuming all rooms so that the rented premises can be returned in a swept-clean condition. The final clean includes, amongst other things, a thorough clean of the kitchen/kitchenette, bath/shower/ toilet and washing the floors. In some properties you will be offered the option of cleaning the holiday apart ment/holiday home yourself and leaving the cleaning to the Owner/ Key-holder will incur a fee reflecting normal rates charged for cleaning in that resort. You can find information about this in the description of the re spective property.
If your complaint can not be solved in the resort, you must present your complaint within 4 weeks of the end of the contractual rental period. The following contact options are available for contacting Customer Care. Please make sure you enter your name, invoice number and travel dates to your complaint.
Find all the contact details here.
The arrival time of the complaint is determined by the stamped date of postage on your complaint letter. Also refer to our Booking Conditions.
After your return you will receive an eMail with a link to a review/feedback form. All customer reviews will be verified and released by Interhome.
Would you like to start successfully renting out your holiday home or holiday apartment with Interhome Group and the two brands Interchalet (in Germany) and Interhome (in Europe)? Let us advise you free of charge and without obligation. We would be happy to show you your individual rental potential and together work out the right approach for you.
You can find more information here.
Our services for homeowners are tailored to your needs. Make the most of more than 55 years Interhome Group experience of professional renting of holiday homes and apartments. Depending on the destination, our services range from taking over the marketing and the entire booking process, including customer communication, key holding and quality control, to an all-round stress-free package including cleaning, linen change, garden and pool checks, as well as other services related to your holiday property.
You can find more information here.
Every property is checked before your arrival to ensure the best possible stay.
Key collection is arranged by our helpful staff. Available 24/7 or on-site service to help you with all your questions, e.g.: tips and insights for your holiday destination and your booked accommodation.
Be your own boss, eat whenever you want and make the most of plenty of space for all your friends and family.
It has never been easier to find your perfect holiday. Do you want to explore new travel destinations? There is no better way than doing it in a holiday home: Enjoy "la dolce vita" in Italy, feel the charming lifestyle of the French Riviera or the Spanish way of life. Be inspired by our travel ideas and book online - quick, easy, and secure with Interhome.
Your stay in a holiday house or a holiday apartment offers plenty of advantages: spend your time exactly as you want. No disturbance from other guests or hotel staff, just spend your holiday according to your own rules. Whether you are looking for a city trip, a relaxing holiday with your family or with friends. Simply enjoy lots of room, flexibility and freedom in your holiday home.